ABCO HVACR Supply + Solutions – Job Listing

Title: Credit Manager

Reports to: Sr. Director of Credit Management

Based in: Credit Management Department, Falchi Building, Long Island City, NY

Compensation:

  • Salary: commensurate with experience
  • Comprehensive Benefits Package includes:
    • Medical insurance
    • Dental insurance
    • Vision Insurance
    • Life Insurance
    • Disability insurance
    • AFLAC Plans for Cancer, Accident, and Hospitalization Coverage
    • 401 K with Company Match
    • Education Assistance

About ABCO: Established in 1949, ABCO HVACR Supply + Solutions is the largest full line distributor of HVAC and Refrigeration systems and supplies in the Northeast United States.

Whether it’s getting a vital part delivered in an emergency, to providing the service and know-how to create innovative solutions, ABCO is determined to help our customers thrive. We provide solutions and services to contractors, engineers, architects and developers with 17 fast-access locations, ranging from Baltimore/Washington DC to Boston.

Our mission is to exceed customers’ highest expectations. With ABCO, customers are supported with a deep inventory and extensive delivery capabilities, and smarter strategies to help ensure their success and profitability.

For more info, visit our website at www.abcohvacr.com.

Job summary: The Credit Manager will provide top quality customer service and attention to both internal and external customers, with the goal of ensuring that assigned ABCO customers are within their credit terms. This will directly contribute to ABCO’s mission of exceeding our customers’ highest expectations by ensuring that our accounts receivables are within terms and allow ABCO to manage its credit risk while optimizing sales and collections for the Company.

Requirements:

  • Experience:
    • At least 5 years’ experience in commercial credit and collections role. Must have credit and financial analysis experience as well as payment bond experience
    • Background in distribution or construction-related industry preferred
  • Education: Bachelor’s Degree in a related field preferred OR equivalent work experience
  • Skills and Traits:
    • Demonstrated knowledge of credit and collection policies and procedures, and credit risk
    • Strong problem solving
    • Effective communication skills- both verbal and written, with the ability to deal tactfully, confidently, and ethically with both internal and external customers
    • Goal oriented, motivated self-starter
    • Excellent organizational skills and the ability to handle multiple tasks
    • Detail oriented
  • Computer Skills:
    • Strong PC skills
    • Proficient in Microsoft Access and Excel
    • Experience with Microsoft suite (Word, PowerPoint, Outlook)
    • Experience with SxE a plus

Key responsibilities and accountabilities:

  • Account Management
    • Maintain a credit portfolio of over 500 assigned customer accounts, ensuring that past due and collection metrics are achieved
    • Develop and maintain positive and professional customer relationships
    • Communicate information to customers in an effective and timely manner regarding past due invoices, payment trends, resolutions of disputed invoices, and other matters related to past due receivables 
    • Regularly review delinquent accounts to determine root causes of past due balances
    • Research and efficiently resolve the status of past due invoices and maintain detailed reports of receivables and collections activity
    • Accept and process payments by phone
    • Provide support to customers to effectively resolve collection issues, such as discrepancies, reconcile disputes, and short payments, and to answer customer inquiries about statements or invoices
    • Develop an understanding of customers’ businesses in order to effectively assess credit risk
    • Monitor and keep a record of the lien status of open projects
    • Participate in a monthly AR review
  • Research
    • Assist Sr. Credit Manager in establishing new accounts, including research, follow-up and set-up
    • Perform credit reviews of new and existing customers, considering information such as financial information of the customers, trade and bank references, publications and information provided by sales, in order to determine their credit worthiness
    • Recommend credit limits for new and existing accounts in accordance with company guidelines and procedures

Please provide complete information. An incomplete application may affect your consideration for employment.

ABCO Refrigeration Supply Corp. (ABCO) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on ABCO. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.


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